airlines

Survival Strategies for Long Airport Delays

Christopher Elliot

The trick to surviving a long delay is having everything you need with you. If there's a long delay, your airline may not be able to access your checked bag. Shannon Wilburn has a short list of things she always packs in her overnight bag. It includes all of her toiletries and prescription medications as well as her headset and computer.

Is the Travel Industry Taking Self-Service Too Far?

Christopher Elliot

Annette Johnson thinks the travel industry is taking self-service too far. She's watched airlines drop their phone support and add fees for airport check-ins that use a human agent. Some air carriers are even tearing out their kiosks and prodding passengers into using a phone app at the airport. "It feels like you're being punished if you need a little help," says Johnson, a travel advisor.

Are Airlines or Hotels Greenwashing?

Christopher Elliott

Airlines that offer transparent carbon offset programs are making a legitimate effort to be sustainable. It’s also a positive sign when airlines are experimenting with sustainable fuels. Don’t trust the stickers on the door that say the hotel or tour operator is environmentally certified. “Look at their corporate disclosure documents on their websites,” says Nneoma Njoku, general manager of Labrador U.S., a global corporate disclosure communications firm.

Top Trends to Watch This Travel Season

BPT

When it comes to air travel, hotel stays and car rentals, Americans are prioritizing warm, tropical and entertainment-focused destinations, such as Hawaii, Las Vegas, Mexico and Orlando. Florida, in particular, is a traveler favorite right now. The Sunshine State dominates the top-10 destinations across all three categories with at least four cities on each list.

Moving Forward: The Future of Travel in 2021 and Beyond

Jessica Larson

Even though it comes with its own constraints and challenges, road trips and short flights within the U.S. are how many people will ease into traveling again. The emphasis for airlines and accommodation providers will be on cleanliness and social distancing. In many cases, these enhanced health and safety measures will stick around as a way to prevent future outbreaks and bolster consumer confidence.

How Mid-Century Airline Travel Came to Symbolize Glamour and Adventure

M.C. Hühne

The airline industry was highly regulated until the late 1970s, when deregulation in the United States started a trend to liberalize air traffic around the world. Until then, ticket prices and the destinations an airline was allowed to serve were the main subjects of regulation. Airlines were regarded as important agents for economic growth as well as ambassadors of their home countries abroad, and regulation was to provide stable economic conditions for this promising new industry.

The Economic Forecast After the Coronavirus Pandemic

Richard Smith

Even with widespread testing, until a vaccine is available, there are entire industries that will have less than half the pre-virus business: airlines, hotels, cruise ships, theme parks, and sports, to name a few, as well as myriad other businesses supporting or related to these industries. In addition, more than a few large retail department and specialty store chains will probably not make it. No need to list names, but they are the obvious weak ones prior to COVID-19.

The Era of the ‘Ego Tourist’

Christopher Elliot

Frequent travelers expect traffic jams and long lines. But holiday travel brings out the novices, says Jacqueline Whitmore, a former flight attendant and director of the Protocol School of Palm Beach. "They don't know what to expect. They get very frustrated, very quickly," she says. Whitmore has seen it herself. She worked on flights where inconsiderate newbies brought strollers the size of a Mercedes and then ordered a flight attendant to stow them.

Subscribe to RSS - airlines